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Diamonds
Shipping & Packaging
Policies
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Free FedEx® delivery Order before
3 PM ET for same-day shipping |
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Free Shipping
We're proud
to offer free shipping on every order within the US.
Shipping Partners
After your
item has been packaged (and if you specified it to be
engraved or sized) your package will be delivered free via
one of these carriers, depending on order value and
destination. |
For more information
For more
information about our policies, read our shipping policies.
To check the status of your order any time, seven days a
week, view your
order status. |
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Shipping Tiers |
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Your Order |
Included Free Shipping |
Shipping Upgrade Options |
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Less than
$250 |
Free
FedEx Ground®
(Contiguous US)
Free USPS Priority Mail®
(Alaska & Hawaii) |
FedEx
2Day® $10
FedEx Priority Overnight® $15 |
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Between
$250 and $1000 |
Free
FedEx 2Day® |
FedEx
Priority Overnight® $15 |
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Over
$1000 |
Free
FedEx Priority Overnight® |
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APO /
FPO Shipments |
Free
USPS Priority Mail® |
Not
Available |
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Saturday delivery? Use FedEx Priority
Overnight® and request Saturday for $24.50.
Not available in all areas. Please contact
Customer Service at 443―512―0918 for delivery details.
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Please note
that we only honor FedEx signature waivers for shipments
under $250. If your delivery is over $250 we require a
signature for delivery regardless of any waivers you have
from FedEx.
If your
delivery is under $250 we still require a signature unless
you have a waiver on file with FedEx. These requirements are
for your protection. If you would like to arrange delivery
to a FedEx location call one of our customer service agents
at 443―512―0918.
Since
jewelry is often given for engagement or another special
occasion, we will be extremely flexible to help you create a
wonderful surprise. We can expedite your delivery for a
fast-approaching special occasion, or we can ship your order
to an address other than your home to help you maintain your
surprise. See “Shipping to Alternate Address Policy”
And please
don't hesitate to contact one of our Customer Service agents
for any special requests.
Email Customer Service
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Your order
will be shipped to you fully insured. We urge all customers
to inspect your package for damage or tampering before
receiving or signing for receipt.
When will your order be processed?
For all
products, if you place your order before 3 PM Eastern Time
on a regular business day (Monday through Friday), your
order will begin processing that day. For example, if before
3 PM Eastern Time you order an item that has same day
shipping, it will ship the same day. If you place an order
on a holiday, a Saturday or Sunday, or after 3 PM Eastern
Time on a regular business day, your order will begin
processing the following business day.
Shipping to Alternate Addresses
If you will
not be home to sign for your order, Midnight Jewels can ship
your order to your place of work, or another more convenient
destination. As a security precaution to protect our
customers against fraud, when you order merchandise priced
$500 or more to be delivered to a destination other than
your billing address, we will confirm that your credit card
or financing company has this alternate shipping address on
file. To help expedite your order, simply call your issuing
bank and provide them with your alternate shipping address.
If you cannot be available, or have someone else available
to sign for your package, you can have it shipped to your
local FedEx location so that you can sign for and pick it up
at your leisure.
Find the FedEx location nearest you. |
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Your order
delivery method is determined by the price of your order
(before tax). You'll find your method of free shipping
listed on the Shipping Information page within the shopping
basket. If you are offered free USPS®, FedEx Ground®, or
FedEx 2Day® delivery, we provide the option to expedite your
order with a faster shipping method for a small fee.
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Midnight
Jewels will ship your order free and insured to your
doorstep.
If your order
is being shipped via FedEx Priority Overnight or 2Day
delivery service:
If your order is shipped by
FedEx Priority Overnight or FedEx 2Day delivery service, a
signature is required upon delivery for shipments totaling
$250 or more. If you are unable to be available for
signature on a weekday, we can arrange a Saturday delivery
for an additional fee. Call 443-512-0918 and a diamond and
jewelry consultant will arrange this for you.
If your order is being shipped by FedEx® Ground:
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Delivery usually occurs
in one to six business days after it is shipped from
Midnight Jewels.
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May arrive on Saturday,
at no extra charge.
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Midnight Jewels will
ship only to a street address, not a P.O. Box
address. |
If your order is being shipped to Alaska, Hawaii or an
APO or FPO address via USPS Priority Mail:
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Delivery usually occurs
within three business days after it is shipped from
Midnight Jewels
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Midnight Jewels will
ship only to a street address, not a P.O. Box
address.
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No signature is
required. |
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Because APO & FPO orders
must be processed through the military postal service, it
may take your package a bit more time to arrive. Midnight
Jewels ships all APO & FPO orders via USPS Priority Mail and
guarantees your package will arrive at the appropriate APO/FPO
processing center within 2-4 days. From that point on, we
depend on the military postal service to deliver the package
to you in a timely manner. We cannot provide a tracking
number or specific delivery date.
If you are already familiar
with sending packages to APO & FPO addresses, you can
probably expect your Midnight Jewels order to arrive in
about the same amount of time. If you have any questions,
please feel free to
Email our Customer Service Department or call
443-512-0918. |
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July
Specials
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IE6 users: SSL will
validate in Shop Area |
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